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Q: What is an Enrapture Lotus Membership?
A: Enrapture Salon & Day Spa offers an inclusive membership that gives you access to luxury services at members-only pricing. This is how we chose to say "Thank you" to the guests that chose to support us.
many appointments can I schedule at one time?
A: You can have two appointments scheduled at one time. Once you attend your scheduled appointment, you can request another.
it really unlimited?
A: Yes really, it's unlimited. You can come in as often as you want. Just remember you can schedule up to two appointments at a time.
I request a specific stylist or colorist?
A: Enrapture Salon & Day Spa makes every attempt to accommodate your requests while prioritizing you getting the most out of your membership.
do I tip?
A: You may tip in cash or with a card in the salon. We recommend tipping on the full a la carte service price.
long does my membership last?
A: Memberships contracts run on a 6 month rotation
Q: Can I cancel my Enrapture Lotus Membership?
A: Your membership is for a six (6) month committment. You may cancel at any time provided you pay full price for any services you have received minus any membership fees you have already paid.
· Please be aware that a credit card number is required to reserve your appointment.
· We understand that sometimes extraordinary circumstances are unavoidable and you may need to change your schedule. We kindly ask that you give us 24 hours notice if you need to cancel your appointment.
· If 24 hours notice is not given, you will be charged 50% of the al a carte service fee. Missed appointments or “no shows” are subject to a charge in the amount of the full al a carte service.
· Cancellations and “no shows” leave gaps in our schedules that cannot be filled without timely notice. This notification courtesy enables us to schedule another guest and, in turn, maintains a higher availability of services for you as well as others.
· Due to scheduling commitments to other guests’ schedules, we may need to reschedule any appointment for which you are more than 15 minutes late.
We hope you understand the need for these policies. If you have any questions, please do not hesitate to ask.